Thrimana Publications (Pvt) Ltd
Website: https://thrimana.lk
Email: support@thrimana.lk
Returns
Eligible products may be returned within 7 days of purchase, provided they are unused and in their original packaging and condition.
Refunds
Returned products will be inspected before a refund is approved. Approved refunds will be issued through the original payment method where possible.
Original delivery charges are generally excluded from refunds, subject to applicable law and the circumstances of the return.
Damaged or Defective Products
Please contact support@thrimana.lk promptly if your order arrives damaged, defective, or incorrect. We will review the issue and arrange an appropriate replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or applicable law requires otherwise.
Refund Processing
Approved refunds will be processed within 7 business days after the returned item is received and inspected. Your bank or payment provider may require additional time.
Non-Returnable Items
Certain products may not be eligible for return, subject to applicable law. Any exclusions will be communicated clearly.
Contact Us
For return or refund assistance, email support@thrimana.lk.